Face to Face Counselling

Terms and Conditions


The sessions are 60 minutes long and they will take place on the same day, time of the week and same place where possible. If you think you will be unable to attend a session, I ask that you inform me at least 36 hours before the session. 


​Payment of Fees

Payment (£55) is at the end of each session by cash or cheque

Cancellation policy

If you are unable to attend your appointment please let me know as soon as possible. 36 hours’ notice is required for cancellation. Where there is less notice, or you fail to attend your appointment, the fee for that session will be incurred.

I will endeavour to give you as much advance notice as possible in terms of holidays or of any need to cancel a future appointment.

In case of unforeseen situations which result in you being late, I will allow at least 20 minutes for you to turn up if you have not contacted me. When you turn up, the session will end at the normal time and you will be charged the full fee. 

Privacy Policy

In order to get the maximum benefit from our work together, it is important that we establish a contract that covers confidentiality, time-keeping, emergency procedures and the code of ethics I abide by.

Code of Ethics

I am a registered member of BACP (British Association for Counselling and Psychotherapy) and I abide by their code of ethics.


As your counsellor/therapist, I am ethically required to protect your confidentiality. Everything you choose to share with me during our sessions stays with me and is not disclosed to third parties. However, there are some legal exceptions to your right to confidentiality: if I believe you are at risk of causing serious harm to yourself or others, I must inform the relevant authorities. If I receive information from you regarding ongoing abuse towards a child or a vulnerable adult, I will be forced to break confidentiality. When possible, I will inform you before I take any action.


All counsellors and therapists are required to have regular supervision to ensure that they maintain best level of care. While I may discuss specific clients with my

supervisor, I protect anonymity by withholding names and any other identifying details.

Emergency procedure

If, during a session, I feel that you are in need of emergency support, I may ask your permission to contact your GP or next of kin. However, I, personally, am unable to provide emergency support to clients. In such a situation, you must call your GP or visit call the Samaritans - 116 123

Social Media

I do not accept friend or contact requests from current or former clients on any social networking site in order to protect your confidentiality and to keep the boundaries of our therapeutic relationship.


I will not suddenly or without warning terminate our contract, except in exceptional circumstances, which would become clear in the course of our work together. This would be fully discussed at that time. Please note any threats or acts of violence will invalidate this agreement and counselling will cease. Sessions will not take place if you arrive under the influence of alcohol or non-prescribed medication.




Therapists & Clients consent


Therapist …………………………                            DATED…………………


Client  ………………………..                                  DATED…………………….

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Beaconsfield, Buckinghamshire

07946 650438

Open: Everyday

©2019 by Solas Counselling & Training. All Rights Reserved | Terms & Conditions Face to Face | Terms & Conditions Skype Counselling